Retail Commercial

Citibank Mastercard Administration Centre

Mississauga, Canada

This project involved the physical space consolidation of five separate office locations representing the credit card division of multi-national company Citibank and Citi Financial.  Within the new base building being constructed by the landowner/developer, our role included the space planning and interior design for 200,000 s.f. of space distributed across three floors in a split-level configuration.  The ground floor contains the bulk of the employee common and amenity areas including a full service cafeteria and aerobics room.  Also located on this floor are six large training rooms, one large town hall space capable of seating 100 staff, and various office spaces for service groups such as Real Estate, IT, and Training.  The second floor houses the majority of the call centre staff and features minimal enclosed offices, break rooms, a conference room, and the location of the secured public entrance.  Senior executive offices for both Citicard and Citi Financial groups occupy the third floor level.  In keeping with the technical importance of this facility, the building is engineered to have full redundancy, including dual generators, and power & data feeds from separate grids.


Citigroup North America


210,000 s.f.


Aerobics Room,
6 Large Training Rooms
Large Town Hall Space
Loading Area
Office Spaces
Senior Executive Offices