VIA Rail at Union Station

Toronto, Canada

Located in the heart of downtown Toronto, Union Station is the largest and busiest rail station in Canada, serving millions of commuters each day, in spite of its current operational inadequacies. With it’s historical status protected under the federal Heritage Act, the station is subject to strict guidelines guarding any physical changes that would be construed as affecting it’s status as one the country’s foremost examples of architecture. Originally designed in the Classical revival style developed by the École des Beaux-Arts in Paris, our design challenge included the design of new customer service stations flanking one side of the magnificent Great Hall. Other major modifications to the public areas of the station included the creation of a new first class “Panorama” lounge as well as the installation of additional escalators to access the passenger platforms of the train shed. Ultimately most of Via’s space within the station was renovated within the challenging demands of both preserving the heritage aspects of the building and ensuring continuous operation for their customers.


Via Rail Canada Inc.


70,000 s.f.
1 Storey Facility


Ticket Counters
Baggage Room
Arrivals And Departure Concourses
Administration Offices
Food Services Areas
Employees Lounges
First Class Lounge
Passenger Circulation
Vertical Transportation